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VCDS Workshop - Kit
Thank you very much for an excellent and fast service. Yo...
5 of 5 Stars!
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FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions
Most questions and problems can be solved easily:

- I do not find the downloads in the customer account, why? No order, no Support-Key or no Dieselschrauber License with the corresponding customer account - no download in your customer account ("My Account" at the upper right).

- Can I test your software? Installation packages for non-customers, for test, manuals etc. you find at Support and Downloads.

- I bought a new product from a reseller, what now? The Support-Key is a piece of paper that comes with every resold good. Ask your seller for it.

- I bought something second hand and need product-specific downloads/activations, what now? It is the task of the individual seller to change his customer account to the new owner. Are there more products in the customer account than the sold one(s), the seller has to contact us. If the seller does not react, we can change the customer account.

- Where do I get support for a second hand product? Support via our forums is enabled via the changed customer account of the seller. If you need further support, please buy a Support-Key.

- Where are my goods? In our own interest, we select transportation services that are a good choice. It makes no sense to ask us, what the specific transportation service is doing right now, where the delivery agent is etc. Ask the transportation service using the tracking number. All our sendings have a transportation insurance, please relax.

- What's the tracking number of my sending? You find it with your order data in the customer account.

- I cannot login to the customer account! Please respect upper and lower case for both, login and password. Recreation of accounts that were deleted or badly misconfigured by the user himself is time intensive and therefore with costs: Support-Key.

- I have a question but do not tell you which, get the phone and call me! Please think about, what is going wrong with your behavior. Do not contact us in any way until you found out what's wrong.

- Do you read the product description to me? No.
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 Product Categories
CAN-Bus Interface RKS+CAN (3)

VCDS Car Diagnostics (5)

GS-911 Motorcycle Diagnostics (6)

PoCOM Car Diagnostics (1)

Vehicle Diagnostic Software (3)

Extended Support (4)

OBD Accessory (8)

Technical Literature, Books (3)

Upgrades (3)
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CAN-USB Interface Kit
Easy installation and use, the rks+can is great!...
5 of 5 Stars!
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